ITIL 4 Foundation

Course Outlines

• Module 1: Concept of Service Mangement

• Module 2: Adopt and Adopt Service Management

• Module 3: Four Dimensions of Service Mangement

• Module 4: Service Value System (SVC)

• Module 5: Service Value Chain (SVC)

• Module 6: The ITIL Practices

• Module 7: ITIL Practices in detail

Course Introduction

• The course is in Arabic

• This Course can be run in one laptop or PC and It should have Windows Operating System

• The Course will be available for one month duration

• Two Month Renewal is 20 USD